Territory Update

It’s hard to believe we are already approaching the end of the First Quarter of 2021! It’s even more difficult to believe that it’s been one year of quarantine, remote work, virtual meetings and other unimaginable changes in our personal and professional lives.

Without a doubt, these changes have created new methods and approaches to working with insurance clients and carriers as a distribution partner. How will we as sales and service professionals respond, change and adapt to continue succeeding in this new virtual environment?

LinkedIn recently shared the results of their Fourth Annual LinkedIn 2020 State of Sales. What I found most interesting was that regardless of communication channel (email, phone, in-person or virtual meeting), the most important attribute of a salesperson to a prospect/client is active listening. Additionally, 88% of the “decision makers” polled shared that they ultimately did business with people whom they felt were “trusted advisors.”  

Despite new technology and the changes to how we communicate, two longstanding principles of customer acquisition and retention remain:

1. Are we an active listener to clients?
2. Are we a trusted advisor to clients?

It is important to us at GuideOne that you see us as outstanding active listeners and trusted advisors. Please reach out to me with any feedback regarding the company – I am always open to hearing your successes and your challenges. Additionally, our team of specialized product managers, underwriters and claims professionals are always available to assist you.

Despite the hardening commercial market, pandemic and recent polar vortex, together we have started the year off strong in new business. If you have a Religious Organization, Nonprofit or Human Services organization, K-12 Private or Charter School, or want to place a monoline Workers’ Compensation policy, GuideOne can help!

Thanks,

Mark

Writing Nonprofit & Human Services with GuideOne

More than ever, we've seen the role nonprofits have in helping communities thrive. At GuideOne, we want to help these organizations thrive, too. We offer custom insurance coverages and GuideVantage offerings that include free or significantly discounted risk management solutions for a variety of nonprofit and human services organizations. Check out our appetite for each of the segments we’re writing in:

Forms & Coverage Updates

As part of the transition to PolicyCenter, several GuideOne forms and coverages were updated, including Nonprofit & Human Services product enhancements. View this map to see where we have our PolicyCenter forms and product enhancements.

GuideVantage in Focus

Strategos – Safety and Security training

GuideOne policyholders have access to safety training and consulting to help prepare them for potential armed intruder incidents. Strategos International, a leader in training businesses, churches and schools to respond to active shooters and violent intruders, provides our policyholders access to a variety of web-based and onsite training modules at discounted rates through our GuideVantage program.

Noteworthy, GuideOne’s own Brian Gleason, Senior Risk Manager, will be presenting on child protection and abuse prevention at the National Christian Protectors Conference, sponsored by Strategos International, in Kansas City, MO March 25-27.

Risk Control Tips: Stay Safe This Spring

As the seasons change, so do the weather-related risks. GuideOne’s risk control experts gathered tips to help policyholders prepare their properties and people for the severe storms that can come this time of year. Read and share the safety resources below:

• Why You Should Take Storm Damage Seriously
• Flooding Preparedness

Tips for a Safe Easter Celebration

COVID-19 restrictions vary across the country, so plans for Easter celebrations may vary, too. For religious organizations planning in-person services and/or activities, our Senior Risk Manager shared these tips for preparing a safe Easter celebration.