Territory Update

Thanks to you, our territory exceeded new business goals for January in the Religious Organization, Nonprofit & Human Services and Education niches!

Don’t forget the “Lunch on Me” promotion for all Nonprofit submissions in the Developmentally Disabled segment through March 31, 2021. Send those submissions to commercial@guideone.com. Let us help you win, and let me buy you lunch!

Tips for Quoting Small Church BOP

Quote and issue Church BOP and Church BOP Workers’ Compensation through our Small Business portal at www.guidelink.com. Select the “Get Quote” tab, and enter the information using the “Church” class code. Your BOP underwriter is Nicole Comito. Nicole can be reached at ncomito@guideone.com or 515-267-5826. 

Eligible:

• Church or church with parsonage
• Five locations or fewer
• Property values per location of $5M or less
• Up to 50 employees
• Gross sales per location of $6M or less
• Building age 100 years or less, with acceptable updates in last 40 years
• Two or fewer claims in the last three years (no claim value greater than $20,000)
• All Protection Classes
• Sexual Misconduct up to $500k/$1M limits
• No buildings designated as historical landmarks
• Umbrella is not available for Church BOP

Ineligible:

• Churches with a Camp, Daycare or School are not eligible for BOP and should be submitted to commercial@guideone.com
• Churches with a parsonage are not eligible for Church BOP in Florida

Keep up the great work and, as always, let me know how I can help. 

Terre

BillingCenter Revisited

Since the launch of our new billing system, BillingCenter, our Customer Care Center has received a variety of questions from you and our policyholders. For detailed answers to the most commonly asked questions, please view this document: 

BillingCenter Invoices on GuideLink

You may now access BillingCenter invoices on GuideLink. Follow these steps to locate an invoice: 

1. From the GuideLink home screen, click on the Find Customer tab
2. Enter the policy/account information and click Search to locate the customer’s Policy Record
3. Once you are viewing the Policy Record, select View Documents.

2021 Deductible Changes

As we continue to see an increase in deductibles across the market, GuideOne will implement a minimum deductible of $2,500 for new and renewal business in all niches, effective May 1, 2021. This may vary based on certain risk characteristics. Please reach out to me or to your GuideOne Underwriter if you have any questions. 

GuideVantage in Focus

CPI Nonviolent Intervention Training

Crisis Prevention Institute (CPI) provides non-violent and de-escalation training and certification programs to equip organizations with skills, confidence, and an effective framework to safely manage and prevent difficult behavior. 

The program's proven strategies give human service providers and educators the skills to safely respond to various levels of risk behavior while balancing the responsibilities of care.

Visit our website to learn about the variety of trainings and certification programs available. 

Q4 Wins by Niche

We are excited to share these recent successes – broken down by niche – that fit within our appetite here at GuideOne. Take a look!

Boiler Inspections...It's Time

Boiler inspections are a critical step in ensuring the safe operation of the boiler and overall facility. Applicable policyholders should take the time now to prepare for and schedule their inspection.

Remember that effective May 1, 2020, GuideOne teamed up with Travelers BoilerRe (TSB) to provide Equipment Breakdown coverage on our Commercial Property and Business Owner’s Policies. This change took place for all policies effective on or after 5/1/2020.

Policyholders needing to schedule a jurisdictional boiler inspection will need to identify their GuideOne policy effective date to determine the appropriate equipment breakdown reinsurer. 

For tips on boiler inspection preparations and other important things to keep in mind, see our recent blog post, “It’s Time for Your Boiler Inspection.”