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Southwest Territory Update

I am excited to use this new monthly e-newsletter format to highlight topics unique to our territory, business wins, and other current information relative to our business. I look forward to sharing timely, valuable information as we work together to help you grow your business!

 

Fire Prevention Awareness Month

October is Fire Prevention Awareness Month, which creates an opportunity to communicate tips to policyholders. In case you haven’t read it, our recent blog post is a great resource related to fire safety. Given the unimaginable destruction the western region of the country continues to experience due to fires, this topic is top of mind for many customers. Physical damage and toxic smog, in addition to the economic and health concerns presented by the COVID-19 pandemic, amount to significant challenges and hardships. Let’s continue to work through these challenges with our policyholders, and keep the lines of communication open to ensure attentiveness and responsiveness during these trying times.

 

Business Win!

We recently won a $106,000 new account in the Nonprofit & Human Services niche who provides facilities and services for the developmentally disabled. Our team comprised of Maryam Navidipour (Underwriter), Craig Ladd (Claims) and Brian Gleason (Risk Control) partnered with a broker in Southern California to present an overview and capabilities of GuideOne Insurance. The team provided a compelling story as to GuideOne’s expertise in working with nonprofit organizations. The full scope of our specialized coverages, claims and loss control services, in addition to our GuideVantage value-added services, proved to be a powerful offering. Our distribution partner was instrumental in teeing up this opportunity and giving us access to tell the GuideOne story. It was definitely a team effort!

 

I look forward to continuing to provide these monthly updates and sharing information that keeps us connected and informed. 

 

As always, please feel free to contact me with any questions at 303-483-3612 or PBoehm@guideone.com.

 

Thank you,

Paul

 
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GuideOne Expands BOP for Small Churches

Further demonstrating our commitment to supporting small churches, we are expanding our Business Owner’s Policy (BOP) eligibility with three enhancements for small churches. These enhancements will be available in the BOP Portal on Oct. 17, 2020 for policies with effective dates on or after Nov. 1, 2020.

 

Enhancements include: 

  • Increase property Total Insured Value (TIV) less than/or equal to $5 million per building (building value + contents value)
  • Allow for up-to five locations
  • Ability to write property in all protection classes, including 8, 9 and 10

By selecting a BOP for small churches, you have the ability to rate, quote and bind eligible policies quickly and easily. In addition, a BOP is a great option for a small church that is looking for a more economical suite of coverages to meet their unique needs – especially during these turbulent times.

 

Watch for additional coverages in early 2021 that will create eligibility for church headquarters and daycare operations, as well as expanded property and inland marine coverages.

 
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Save the Date for the Great ShakeOut

The Great ShakeOut is an international earthquake drill that will be observed on October 15. No region is immune to the possibility of an earthquake, so it's important to have a plan in place when you feel the ground begin to shake. Learn how to prepare and safely respond to an earthquake in this safety resource:

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GuideVantage in Focus

Preferred Claims & Risk Mitigation Vendors

We know that the best laid plans can be turned upside down in a split second. Severe storms, frozen/bursting pipes and water leaks, electrical fires, and injuries on premises are all examples of unplanned events that can result in significant damage to property and people, resulting in costly insurance claims. Through GuideVantage’s Preferred Claims & Risk Mitigation Vendors, your customers have access to top risk management vendors who offer free or significantly discounted services and resources when the unexpected occurs.

Here are just a few of these resources focused on helping your customers stay-claim-free as well as helping them better manage and mitigate their risks.

GC3 — Rebuild with Confidence

GuideOne’s construction company, GC3, specializes in reconstruction projects for large loss commercial insurance policies. They have built a best-in-class business over the past 30 years and have recently expanded their market expertise to include Industrial Agribusiness, Restaurant Franchises, and Commercial Multi-Unit Properties, in addition to their traditional model of Faith Based and University projects. GC3 offers targeted solutions ranging from loss consulting and inspections to full restoration projects for GuideOne customers in the wake of natural disasters and other serious loss events.

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Cybersecurity: How to #BeCyberSmart

October is Cybersecurity Awareness Month, and our Information Security Analyst shared a few tips to help businesses and organizations #BeCyberSmart. Pass them along to help keep your customers protected from today's cyber risks:

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Coming Soon: New Policyholder Billing Center

As part of our effort to be easy to do business with, GuideOne is implementing digital premium payment capabilities through its new BillingCenter – set to launch in fourth quarter 2020 for new business and first quarter 2021 for renewal business.

 

Using BillingCenter for inbound and outbound payments processing, our policyholders will be able to quickly send and receive payments with ease and confidence. Expanded premium processing capabilities will include credit and debit cards, instant digital payments and ACH, as well as checks. The new system also allows for real-time, event-based messaging and comprehensive security and compliance across all payment channels.

 

We are excited to offer these options and efficiencies to our policyholders that are aimed at improving their user experience and ease of doing business with GuideOne.

 

Watch GuideOne Monthly for more information as we get closer to implementing BillingCenter. 

 
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GuideOne Insurance, 1111 Ashworth Rd., West Des Moines, IA 50265, United States, 877.448.4331

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